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Land Transport Authority should learn from Apple Computers
24 Mar 2017 (49 views)

The Land Transport Authority developed an app called "My Transport". It contained many types of information relating to land transport. In a past year, it received an international award for being the best in its category.

Actually, I find the app to be poorly designed. 

It has many categories of information for different types of users. I hardly use most of them, but they sit in the same app and occupy space. 

I use the app to get the arrival time of my bus. I have to load the app and go to this segment. It takes some time to retrieve all the nearby stops and ask me to select the stop that I want. Usually, it is the first stop on the list.  It will then take some time to retrieve the arrival time of all the buses that serve the bus stop. This does take some time, as they must have gone through a lot of unnecessary steps.

Apple Computer adopt a different approach for its iPad. In its home page, it has a widget that automatically show the next arriving bus for the three nearest bus stops. I do not need to select any bus stop. I just look for the bus stop that I am using. The information is available immediately, without any waiting time.

The Land Transport Authority should learn from Apple Computers on how to design their app to be light weight and easy to use. 

 


Land Transport Authority should learn from Apple Computers
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The Land Transport Authority developed an app called "My Transport". It contained many types of information relating to land transport. In a past year, it received an international award for being the best in its category.

Actually, I find the app to be poorly designed. 

It has many categories of information for different types of users. I hardly use most of them, but they sit in the same app and occupy space. 

I use the app to get the arrival time of my bus. I have to load the app and go to this segment. It takes some time to retrieve all the nearby stops and ask me to select the stop that I want. Usually, it is the first stop on the list.  It will then take some time to retrieve the arrival time of all the buses that serve the bus stop. This does take some time, as they must have gone through a lot of unnecessary steps.

Apple Computer adopt a different approach for its iPad. In its home page, it has a widget that automatically show the next arriving bus for the three nearest bus stops. I do not need to select any bus stop. I just look for the bus stop that I am using. The information is available immediately, without any waiting time.

The Land Transport Authority should learn from Apple Computers on how to design their app to be light weight and easy to use.