About GEICO
http://www.geico.com/

1. 4th largest private passenger auto insurer in the United States based on direct written premiums
   
   
2. $21.2 billion in assets
   
   
3. AAA rating from Standard and Poor’s for its financial strength and claims-paying ability:
   
   
4. 7 million auto policyholders and growing
   
   
5. Insures more than 11 million vehicles
   
   
6. Also offers customers insurance products for their motorcycles, all-terrain vehicles (ATV's), boats, homes, apartments and mobile homes.
   
   
7. Personal umbrella protection and life insurance are also available.

Business Model

1. Their business model is to sell direct over the Internet to keep their costs down and premiums low.
   
   
2. It builds its website on an image that it is a one-stop station for car-owners.
   
   - Not only can they learn about insurance, info from free quotation, bills payment to claims management are readily made available over the Internet.
   
   
3. For example, in the area of auto insurance, customers can
   
   - shop for free quotes (get a free rate quote, recall a prior quote, learn about discounts and coverage available)
   
   - manage their auto policies online (view accounts, pay bills online, change address, add/delete a vehicle from account)
   
   - report claims online (report or track claims online, locate a repair/inspection location, learn how GEICO handles claims)
   
   
4. Car owners can also learn about tips for safe driving on its website.
   http://www.geico.com/auto/safety/
   
   
5. For non-car owners,  there is also a segment on things to look out for before buying a car. Quite comprehensive. http://www.geico.com/auto/manage/CarBuyingResources.htm
   
   
6. Additionally, their business model is also well supported by a call centre that operates 24 hours a day, 7 days a week, 365 days a year